Terms and conditions

The services

Lucy Alvarez offers self-discovery sessions: online past-life regression; written Chinese birth chart, tarot and dream readings; and in-person QHHT sessions in Melbourne.

They are experiences for personal reflection. They aren't health services, psychological therapy, diagnosis or medical treatment, or legal or financial advice, and outcomes aren't guaranteed. If you have a physical or mental health problem, see a professional.

Who can book

You must be over 18 and able to enter into a contract.

Prices and payment

Online session prices are in US dollars (USD); in-person QHHT is in Australian dollars (AUD). Your bank may apply its own exchange rate and fees.

Payments are processed by Stripe. A purchase is confirmed when Stripe confirms the payment; reaching the thank-you page alone doesn't confirm a purchase.

For in-person QHHT you pay an AUD 50 deposit at booking, deducted from the AUD 120 total. The balance is paid on the day of the session.

Booking your session

After paying, you receive a personal link to choose your time. It works for one booking and can't be transferred.

Online sessions need a stable connection and a quiet place. The session ends at the booked time.

Written readings (dream, tarot and Chinese birth chart)

After paying, you send what Lucy needs for your reading in a private form: your dream, your questions or your birth details. The reading is delivered by email within 3 business days of sending it.

Cancellations and refunds

These follow the Cancellations and refunds policy, which forms part of these terms.

Confidentiality

What you share in a session or in your reading form is confidential and used only to provide the service.

Site content

The text and design of this site belong to Lucy Alvarez and may not be copied for commercial use without permission.

Liability

To the extent permitted by law, Lucy Alvarez isn't responsible for decisions you make based on a session.

Nothing in these terms excludes or limits rights you have under applicable consumer law, including the Australian Consumer Law.

Contact

For any question, write to qhhtlucy@gmail.com.